Outsourcing SAPIn the area of the information technologies S&T Slovakia arrive with their complete portfolio of the services in the following areas:
- Supply and administration of the software and hardware infrastructure, necessary for the operation of an information system, including the supply and administration of communication infrastructure,
- Setup of a required functionality of the information system for an enterprise needs, including the upgrade so-called add-on solutions for electronic data exchange and electronic business,
- Administration, maintenance and extending of the information system functionalities in the course of its full operation,
- Continuous complex support to the system users provided by the Slovakia Support Center
- Installation, migration and administration of the hardware for the whole system infrastructure
- Administration of the operational system, database, an system basis
- Maintenance of individual system modules
- Upgrade and development of new system functionalities
The services Outsourcing Center are rendered at three different levels of SLA (Service Level Agreement), if taken from the point of view of accessibility of the operated SAP system.
Customer background, experiences and stability of S&T Slovakia are guarantee for long term cooperation of customers and S&T Slovakia in the area of outsourcing.